Tuesday, April 22, 2008

How much is it worth to you to respond?

Audience research is a significant element in communication. Promoters want feedback on their products, services, issues, or candidates, radio and television broadcasters want feedback for programming decisions, and newspapers want to hear reader comments on stories.
Public opinion determines success in a democracy so all entities need to know what their audiences opinions are in order to successfully move forward and prosper. In Mass Communications, we are acutely aware of how important it is for us to be willing survey participants. Perhaps the general population doesn't realize how important it is, but Mass Comm majors certainly understand the power of public opinion.
Audience surveying is now going online, of course, as is most communication. Regardless of whether the channel is an interpersonal moment with a clipboard at the mall, a print mail survey to your home, a telephone survey, or an email survey, a key question is what motivates you to respond?
Some options might be, how involved you are with what content the survey is covering, or current opinions you might have about the content you're being questioned about. Or it could be that you got caught at just the right time and felt like doing the survey.
But another option is some kind of actual INCENTIVE such as a free gift, or a coupon, or a percentage off, or any other kind of incentive.
What motivates you?
Do you think getting an incentive from a surveyor changes your opinion on the survey questions?
Do you think that getting something free might change one's opinion from negative to positive?

Tuesday, April 1, 2008

Beautiful Deal

U2 has just signed a 12 year deal with Live Nation (tour production, promotion, branding, etc.) - in U2 speak that translates to (fingers crossed) three more tours… 2009, 2013, and 2017. The band is expected earn at least $100 million in the LN agreement before 2020 (completely believable considering their 05/06 Vertigo tour grossed over $400 million).

In order for U2 to earn their $100 million, what kind of ticket and merchandising prices can we expect?

15 years ago, I was to trying to scrape together $40.25 to attend U2's Zoo TV Tour (in the Fall of 92 it was nearly unheard of to charge $40+ for a concert ticket - even Springsteen, the Stones, Elton, Clapton, and Prince were still in the $25 - $35 range).

Then, in 1994 Hell Froze Over - the Eagles reunited and the rest is history. The Eagles were the first arena rockers to charge (and the audience abide willingly) $70+ for a show ticket, and $30+ for a tour t-shirt. The Eagles sold out three nights at Fiddler's Green in the summer of 94 (55,500 seats total for the Denver stop) - tickets for that particular tour were very hard to come by, they sold out arenas all over the U.S.

If you consider that CD sales and concert ticket sales have tanked for most contemporary musicians (only a few artists seem to be making real money touring... the Stones, Madonna, U2, etc.) - is perceived "price gouging" the next logical step (continued escalation of ticket and merchandise pricing) to counter illegal music downloading?

I've never bought into the "artist is greedy" argument - perhaps we're getting a bargain... I would suggest the U2 live performance is worth every penny of $175 or $275 or whatever they are going to charge per ticket next year. Before you ask me to step away from the Kool Aid, take a sip... Did you experience the Zoo TV, Popmart, Elevation, and Vertigo tours? If you skipped one or all of them, you missed out.

Please share your concert ticket price, concert merchandise price stories. What is the most/least you ever paid for a great concert? Have you recently caved and dropped $35 for a t-shirt inside the arena? What would you be willing to pay to see Gilmour and Waters together, or Page, Plant, JPJ, and Bonham Jr. on stage? Are you planning on paying $375-$500 per ticket to see Madonna's rumored Hard Candy tour? Does illegal downloading have anything to do with concert ticket pricing?